Special Drawing Rights
A Special Drawing Right (SDR) is an international unit of account defined by the International Monetary Fund (IMF). It is commonly used in international legislation and can be converted into national currency in the same way as other foreign currency conversion.The value of one SDR in terms of United States dollars is determined daily on the IMF website and it bases on the exchange rates of the currenciesas quoted at noon at the London market. (In case London market is closed, New York market rates are used; in case both markets are closed, European Central Bank reference rates are used.)
The Montreal Convention limits for baggage and delays were thus 1,000 SDRs and 4,150 SDRs respectively.The latest value of the SDR in terms of the US dollar is available from the IMF
Comments
Type comment | Last comment| From Jumana Jarra to 21.01.2008, 01:00 |
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Could you please help me and answer my inquiry. Qatar Airways is asking for
recipts for the content of my lost bag, is it true that they can't give me
compensation unless I present the bills?
| » Reply: From admin to 21.01.2008, 15:37 |
Unfortunately, this is absolutely true and this
inquiry is common requirement for any compensation
paid by airline to passenger.
| From Dan to 07.07.2008, 15:24 |
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What about items that were gifts? My entire golf rig was lost, and most of them
were gifts for my 30th birthday trip to Scotland! Does this mean that I'll
never see compensation for them?!?
| From christine to 04.10.2008, 16:47 |
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SAA lost one of my bags,I have made a claim ,the contents was worth over
R10000.00. I have received a letter from them stating compensation for lost
luggage will be limited to $20 per kilo, they have estimated the bag weighed
5kgs.
The airline have admitted they did not put the bag on the plane and that it can not be found at the departure airport. Surely I have a right to receive reasonable compensation.
Christine
The airline have admitted they did not put the bag on the plane and that it can not be found at the departure airport. Surely I have a right to receive reasonable compensation.
Christine
| » Reply: From admin to 06.10.2008, 11:35 |
Dear Christine
According to Warsaw convention, clearly identified in "Travel conditions" of the ticket, carrier's responsibility is limited by the 20USD per each kilo of lost baggage weight.
According to Warsaw convention, clearly identified in "Travel conditions" of the ticket, carrier's responsibility is limited by the 20USD per each kilo of lost baggage weight.
| From Roger Martin to 21.11.2008, 07:02 |
|
Malev Airlines lost my luggage, I reported the loss immediately and filled out
the claim form upon leaving Budapest and turned it in to a Malev agent. At that
time I asked if they needed any other documentation and was told know no. Upon
returning to the USA; Malev requested original copies of all boarding passes,
tickets, property regularity report, baggage claim tickets; which I mailed. Now
it appears they are claiming they have not recieved the documents. Now I no
longer have the originals they are insisting upon recieving. Upon reviewing
their Conditions of Carriage it makes no mention of this supporting
documentation. I feel they are not acting in good faith. Is there and agency
that can apply pressure to Malev to settle the claim or act as an arbitrator.
Are these actions in violation of the Warsaw Convention and or the Montreal
Convention?
| » Reply: From airline employee to 22.11.2008, 03:32 |
Malev has right to ask you for documentation
mentioned. If documents have been send via
registred mail and you have copies of that - that
is problem of Malev to find originals.
My advise - apply to court. Usually, after receiving notification from court, airlines try to find solution with the case before first hearing of court
My advise - apply to court. Usually, after receiving notification from court, airlines try to find solution with the case before first hearing of court
| From Zak to 15.06.2009, 05:50 |
|
Hi
Pleas can you help me.
I did travel whet Swiss air (witch I well never do agene) and they did lost my bag.
I did make a clime at the airport when I did not receive it in my final destination.
I have been in contact whet them 2 months now, and they are asking the most strange
Questions. Now the are saying : ???As we have confirmation, that it was loaded onto the aircraft from Z??rich to Brussels and offloaded in Brussels, we must assume the bag has been stolen. In order to get access to the surveillance camera of the baggage claim area at the time of your arrival, we will have to issue a police report at Brussels airport in your name. Therefore we need a written and signed confirmation of yours, that your bag is still missing and you agree to the police report being issued in your name.???
I have been in contact whet the Swedish national consumers ombudsman and they did tell me :
???Whatever the extenuating circumstances, when passengers hand their bag in at check-in, they s
Pleas can you help me.
I did travel whet Swiss air (witch I well never do agene) and they did lost my bag.
I did make a clime at the airport when I did not receive it in my final destination.
I have been in contact whet them 2 months now, and they are asking the most strange
Questions. Now the are saying : ???As we have confirmation, that it was loaded onto the aircraft from Z??rich to Brussels and offloaded in Brussels, we must assume the bag has been stolen. In order to get access to the surveillance camera of the baggage claim area at the time of your arrival, we will have to issue a police report at Brussels airport in your name. Therefore we need a written and signed confirmation of yours, that your bag is still missing and you agree to the police report being issued in your name.???
I have been in contact whet the Swedish national consumers ombudsman and they did tell me :
???Whatever the extenuating circumstances, when passengers hand their bag in at check-in, they s
| From Anneta to 28.05.2010, 07:43 |
|
I paid excess baggage of Canadian $220 for a large imac computer in original
packaging weighing 11.5kg before packing. Baggage label was placed and
computer was taken. It was traced to leaving Heathrow for JHB but went missing
in Johannesburg. SAA have declined my claim and i have appealed stating,
baggage label was placed on computer - ensuring they have taken responsiblilty
for said item, i also paid for computer to be transported over and above my free
allowance. Apparently last year passengers were loosing flat screen TV's in JHB
during the airport revamp, they were smuggling these out under rubble. I was
told that my computer more than likely went the same way. Can I fight this.
| From hugh to 08.06.2010, 06:02 |
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i bought IT stuff in China and shipped them via SAA cargo.i lost a 75kg box with
cargo worth more than US$4000,i sent the receipts but they are offering a
poultry $20/kg.this is bad. my cargo was loaded at Johannesburg airport on way
to Harare then offloaded due to weight.it was supposed to be sent on the next
flight but disappeared without a trace.i paid almost $600 in shipment costs and
SAA is offering me $1510. this is unfair,what should i do





